VERIZON up Device dollars

PROCESS: Wireframe and design
ROLE: UX Designer
TIME: Oct. 2018 - Dec. 2018

CHallenge

The user needs to be able to apply their Verizon Up Device Dollars as they are currently shown in the Verizon Up section of the app.

SOLUTION

• Create a banner that signifies to the user that they have available Device Dollars to use when they are in the shop flow.

• Show the banner when the user is shopping and allow the user to dismiss the message.

• Introduce Device Dollars at the cart level and combine with the promo and rewards.

RESULTS

Initial launch: February 2019

Shop flow

Use cases

iterations

Initially created designs that applied rewards, but with more requirements that came later, a new design was needed to accommodate them. The original design was an interstitial that came after the user selects an accessory. The final version introduced the Device Dollars towards the end of the flow in the cart.

Final Version
After discussing with developers and other business partners, this was the final design as it accommodated for all the use cases, business rules, and was able to quickly implement to meet the deadline.